General Manager: Mobility Solutions Leader

Paycom - ATS; North Little Rock (AR); On-site; USD 70,000 - 100,000; Full time

Job summary

Superior Van & Mobility in North Little Rock, AR is seeking an experienced General Manager to lead our location. You will own the day-to-day operations, guide sales, service, parts and administration, and drive store profitability while building a high-performing team.

The right candidate combines strong leadership with CRM expertise, a customer-first mindset, and the ability to train, coach, and develop staff, while maintaining a safe, welcoming, and compliant work environment.

Qualifications

• High school diploma required; additional education is a plus.
• 3-5 years of management experience or senior-level industry experience.
• At least 1-2 years of CRM experience.
• At least 2 years of experience managing sales, service, and support employees.
• Valid driver's license.
• Strong leadership, analytical, and problem-solving abilities.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to provide an exceptional customer experience.
• Ability to manage multiple priorities, projects, and people.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• A collaborative leadership style with strong interpersonal skills.

Responsibilities

• Lead the day-to-day operations of the location, including sales, service, parts, and administration
• Manage store performance and profitability, including reviewing monthly P&L results and identifying opportunities for improvement
• Establish and work toward sales and service goals for vehicles and adaptive mobility equipment
• Lead daily store meetings to keep departments informed, organized, and working toward common goals
• Recruit, hire, onboard, train, coach, and develop employees
• Conduct performance evaluations and establish short- and long-term development goals
• Ensure employees understand and follow company policies, procedures, safety requirements, and required certifications
• Manage vehicle, product, and parts inventory
• Oversee CRM activity and lead management while coaching the sales team toward stronger performance and exceptional customer service
• Partner with Regional and Corporate leadership on staffing, operations, and company initiatives
• Maintain a professional, safe, clean, and welcoming location for employees and customers
• The position description also includes responsibility for trade-in appraisals, corporate reporting, CRM oversight, inventory management, and assisting with Mobility Consultant duties when needed.

Skills

Leadership

CRM experience

Staff development

Sales management

Customer service

Analytical skills

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Superior Van & Mobility in North Little Rock, AR is seeking an experienced General Manager to lead our location. You will own the day-to-day operations, guide sales, service, parts and administration, and drive store profitability while building a high-performing team.

The right candidate combines strong leadership with CRM expertise, a customer-first mindset, and the ability to train, coach, and develop staff, while maintaining a safe, welcoming, and compliant work environment.