Regional Director, Multi-Site Luxury Property Operations

Worth Ross Management Co.; Austin (TX); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term disability (STD)

Long-term disability (LTD)

Employee assistance program (EAP)

Identity theft protection

Pet insurance

Retirement

401K

Paid Time Off (PTO)

Job summary

Worth Ross Management Company, based in Austin, TX, seeks a Regional Director to oversee a portfolio of residential communities and lead General Managers across multiple sites.

This on-site leadership role focuses on operational excellence, client relationships, and developing high-performing teams. You will collaborate with Executive Leadership and Boards to ensure financial goals and a superior resident experience across communities.

Qualifications

• 5–7+ years of experience in property operations, community association management, or hospitality leadership.
• Proven leadership experience managing multi-site teams.
• Strong financial acumen and understanding of budgeting and accounting principles.
• Excellent communication and relationship-building skills.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide leadership and operational oversight for an assigned portfolio of properties.
• Lead, coach, and support General Managers across multiple communities.
• Partner with Executive Leadership to establish and achieve regional goals.
• Build strong relationships with Boards of Directors and key stakeholders.
• Oversee financial performance, budgeting, and process improvements.
• Evaluate underperforming properties and implement strategic solutions.
• Ensure proper staffing, hiring, and team development across sites.
• Support new business development and assist with onboarding new accounts.
• Ensure compliance with company policies, regulations, and industry best practices.
• Travel regularly to properties and attend Board and community meetings as needed.

Skills

Leadership

Financial acumen

Communication

Organizational skills

Multi-site leadership

Education

Bachelor's degree in business or related field

CMCA/AMS/PCAM designation preferred

High school diploma

Job description

Worth Ross Management Company, based in Austin, TX, seeks a Regional Director to oversee a portfolio of residential communities and lead General Managers across multiple sites.

This on-site leadership role focuses on operational excellence, client relationships, and developing high-performing teams. You will collaborate with Executive Leadership and Boards to ensure financial goals and a superior resident experience across communities.