General Manager – Lead Team, Grow Revenue

Potbelly Sandwich Works; Chamblee (GA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical Insurance

Dental Insurance

Vision Insurance

Domestic Partnership Benefits

Parental Leave

FSA/HSA

Commuter Benefit

401(k) match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Schedule

Career growth

Job summary

Potbelly Sandwich Works is hiring a General Manager in the United States for a Georgia location. The GM will lead the shop, drive sales, manage P&L, and maintain a high-energy, customer-first environment on the shop floor.

You will train teams, schedule staff, and partner with the local community while ensuring food safety and health standards. Competitive pay and benefits are provided with growth opportunities.

Qualifications

• Must be at least 18 years old.
• Minimum of 2 years as General Manager in a restaurant or retail environment with P&L responsibility preferred.
• Must pass and obtain a Food Safety Certification.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced environment with a customer-first mindset.
• Willingness to work 45 hours per week and stand 8–9 hours.
• Ability to manage schedules and labor goals.

Responsibilities

• Train, coach, and develop all shop team members to realize their potential.
• Assess staff abilities and create development plans.
• Interview, select, and hire great people who embody Potbelly Values.
• Develop a Good Vibes culture to attract and retain staff.
• Effectively schedule Associates and Shift Leaders; manage labor goals.
• Maintain critical shop information and hold regular staff meetings.
• Delegate tasks to achieve high standards of execution and cash control.
• Ensure health, safety, and food safety standards are followed.
• Drive local marketing to maximize sales and recruitment efforts.
• Control costs, inventory variances, and source community engagement.

Skills

Leadership

Communication

Customer focus

Problem solving

Time management

Multitasking

Food safety certification

Allergen handling

People development

Scheduling

Microsoft Office

Education

Food Safety Certification

Tools

Microsoft Office

Job description

Potbelly Sandwich Works is hiring a General Manager in the United States for a Georgia location. The GM will lead the shop, drive sales, manage P&L, and maintain a high-energy, customer-first environment on the shop floor.

You will train teams, schedule staff, and partner with the local community while ensuring food safety and health standards. Competitive pay and benefits are provided with growth opportunities.