People-First General Manager — Lead Teams & Growth

Potbelly; Oshkosh (WI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) company match

Paid Time Off

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly is seeking a General Manager to lead a shop with a strong focus on performance, culture, and customer service. The GM will oversee budgeting, scheduling, training, and daily operations to drive sales and ensure quality standards.

The role requires at least 2 years of GM experience in restaurant or retail and a valid Food Safety Certification. Expect a hands-on leadership style with 45+ hour work weeks and opportunities for growth.

Qualifications

• Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred.
• Meet all Food Safety requirements within your state and pass a Food Safety Certification.

Responsibilities

• Train, coach, and develop shop team members to realize their potential.
• Develop and maintain Good Vibes culture that fosters strong attraction & retention.
• Effectively schedule Associates, Certified Trainers and Shift Leaders.
• Control cost of goods, variances and inventories within the shop.
• Must spend 80-90% of time on the shop floor in the Front of the House.

Skills

GM experience

Food Safety Certification

Customer service

Communication skills

Labor planning & scheduling

P&L responsibility

Education

Food Safety Certification

Tools

MS Office

Job description

Potbelly is seeking a General Manager to lead a shop with a strong focus on performance, culture, and customer service. The GM will oversee budgeting, scheduling, training, and daily operations to drive sales and ensure quality standards.

The role requires at least 2 years of GM experience in restaurant or retail and a valid Food Safety Certification. Expect a hands-on leadership style with 45+ hour work weeks and opportunities for growth.