General Manager: Lead People, Ops & Guest Experience

Paycom - ATS; Los Angeles (CA); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Quarterly bonus potential

Medical, dental & vision insurance

Paid time off

Employee discounts

401(k) match

Job summary

Salt & Straw is seeking a General Manager in Los Angeles to oversee daily shop operations, payroll, inventory, and guest experience. You will lead a leadership team, coach with generosity, and deliver hospitality that reflects the brand's warmth and curiosity.

This full-time role offers competitive pay with a quarterly bonus potential and a comprehensive benefits package. You will build local community relationships and drive sustained shop performance in a fast-paced retail environment.

Qualifications

• 3+ years of leadership experience in food service, hospitality, or retail.
• Led teams of 10+ people in a fast-paced environment.
• Willing to work evenings, weekends, and holidays.

Responsibilities

• Own the full success of the shop: people, operations, and guest experience.
• Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance.
• Hire, train, and develop a high-performing leadership team.
• Set clear expectations and coach with consistency, generosity, and directness.
• Deliver hospitality reflecting curiosity, warmth, and care.

Skills

Leadership & People Management

Retail operations

Team development

Job description

Salt & Straw is seeking a General Manager in Los Angeles to oversee daily shop operations, payroll, inventory, and guest experience. You will lead a leadership team, coach with generosity, and deliver hospitality that reflects the brand's warmth and curiosity.

This full-time role offers competitive pay with a quarterly bonus potential and a comprehensive benefits package. You will build local community relationships and drive sustained shop performance in a fast-paced retail environment.