General Manager: Lead Teams, Elevate Guest Experience

Paycom - ATS; Orlando (FL); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus potential

Medical, dental & vision insurance

Job summary

Salt & Straw in Orlando is seeking a General Manager to own the shop's success—people, operations, and guest experience in a fast-paced setting.

You'll hire, train, and develop a high-performing leadership team, coach with clarity and generosity, and deliver hospitality that reflects curiosity and care. Lead community engagement and drive financial performance with thoughtful, data-informed decisions.

Qualifications

• 3+ years of leadership experience in food service, hospitality, or retail.
• Experience leading teams of 10+ in a fast-paced environment.
• Ability to coach, develop, and support others with clarity and care.

Responsibilities

• Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance.
• Hire, train, and develop a high-performing leadership team of Assistant General Managers and Shift Coordinators.
• Set clear expectations and coach with consistency, generosity, and directness.
• Create a culture where people feel supported, challenged, and proud of their work.
• Deliver thoughtful, memorable hospitality reflecting curiosity, warmth, and care.
• Use data and insights to drive results across sales, labor, and guest experience.
• Build strong relationships in the local community and represent Salt & Straw positively.

Skills

Team leadership

Coaching

Operations management

People development

Job description

Salt & Straw in Orlando is seeking a General Manager to own the shop's success—people, operations, and guest experience in a fast-paced setting.

You'll hire, train, and develop a high-performing leadership team, coach with clarity and generosity, and deliver hospitality that reflects curiosity and care. Lead community engagement and drive financial performance with thoughtful, data-informed decisions.