General Manager: Lead Operations & Grow Great Teams

Wingstop - FWS; Auburn (WA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Paid Training

Free Shift Meal

Job summary

Thacher Restaurant Group is seeking a General Manager to lead all aspects of restaurant operations for a Wingstop franchisee. You will build a high-performing team, drive guest satisfaction, and influence sales and profitability.

You will mentor leaders, uphold food safety and brand standards, and partner with the District Manager to meet restaurant and company goals while fostering an inclusive, respectful culture.

Qualifications

• High school diploma or equivalent required.
• Strong leadership, communication, and decision‑making skills.
• Proven ability to coach, develop, and retain high‑performing teams.
• Strong organizational, financial, and problem-solving skills.
• Experience leading restaurant operations is a plus.

Responsibilities

• Lead all daily restaurant operations.
• Recruit, hire, train, coach, and develop a high‑performing team.
• Build future leaders by providing ongoing coaching, feedback, and development.
• Create a positive, respectful, and accountable team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are consistently maintained.
• Ensure safety procedures are followed to keep teams and guests safe.
• Manage sales, labor, food costs, inventory, and controllable expenses.
• Analyze business results and develop action plans to improve performance.
• Ensure company policies, procedures, and brand standards are consistently followed.
• Maintain a safe environment for guests and team members.
• Complete administrative, financial, and compliance responsibilities accurately and on time.
• Partner with your District Manager to achieve restaurant and company goals.

Skills

Leadership

Team Development

Operations Management

Food Safety

Financial Acumen

Communication

Education

High school diploma or equivalent

Job description

Thacher Restaurant Group is seeking a General Manager to lead all aspects of restaurant operations for a Wingstop franchisee. You will build a high-performing team, drive guest satisfaction, and influence sales and profitability.

You will mentor leaders, uphold food safety and brand standards, and partner with the District Manager to meet restaurant and company goals while fostering an inclusive, respectful culture.