General Manager | Lead a High-Performance Home Services Team

S-and-J-Plumbing; Arlington Heights (IL); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

PTO

401k with match

Paid training

Company vehicle

Job summary

S and J Plumbing in Arlington Heights is seeking a strong leader to drive operations and deliver outstanding customer service. You will lead a multi-discipline team across sales, service, installation, and dispatch, guiding day-to-day activities and strategic growth.

We value integrity, training, and the energy to energize the organization. A hands-on manager with excellent communication will thrive here, earning competitive compensation and a path to long-term leadership.

Qualifications

• Inspire personal and professional growth within the team.
• Deliver unparalleled customer satisfaction.
• Drive team performance to meet business goals.
• Be highly organized with strong multitasking and presentation skills.
• Proficient with Excel, Word, and PowerPoint.

Responsibilities

• Direct staff across sales, service, installation, warehouse, fleet, call center and dispatch.
• Monitor revenue and sold-hour goals daily.
• Coach staff to win referrals and repeat business.
• Create annual budgets and manage expenses.
• Promote brand loyalty and high team engagement.

Skills

Team leadership

Customer satisfaction

Team performance

Detail oriented

MS Office proficiency

Tools

Microsoft Office

Job description

S and J Plumbing in Arlington Heights is seeking a strong leader to drive operations and deliver outstanding customer service. You will lead a multi-discipline team across sales, service, installation, and dispatch, guiding day-to-day activities and strategic growth.

We value integrity, training, and the energy to energize the organization. A hands-on manager with excellent communication will thrive here, earning competitive compensation and a path to long-term leadership.