Service Manager - Lead, Train & Inspire Field Technicians

S-and-J-Plumbing; Arlington Heights (IL); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

PTO

401k with match

Company truck and tools

Paid training

Job summary

S and J Plumbing in Arlington Heights is looking for a Service Manager to build and lead a premier service department. You will recruit, train, and supervise field technicians, coordinating with dispatch to ensure the right technician goes to each job, and set the tone daily for a high-performing team.

We offer competitive pay ($100k–$140k+Bonuses), comprehensive medical coverage, PTO, 401k with match, and ongoing training with Nexstar and Service Titan.

Qualifications

• Leadership qualities, experiences, and aspirations.
• Ability to communicate positively and constructively.
• Ability to inspire personal and professional growth in team members.
• Ability to provide unparalleled customer satisfaction.
• Ability to drive team performance to achieve all business goals.
• Be detail-oriented and highly organized with good presentation skills.

Responsibilities

• Recruit, hire, train, and improve the field technicians.
• Work with the dispatch department to ensure the right technician goes to the right job.
• Set the tone every day for the entire department and bring energy.
• Inspire technicians to hit their goals.
• Train, develop, and hold your team accountable to exceptional standards.
• Assist your team and be of service professionally and personally.

Skills

Leadership qualities

Communication skills

Inspiring growth

Customer satisfaction

Team performance

Detail-oriented

MS Office proficiency

Tools

Microsoft Office

Job description

S and J Plumbing in Arlington Heights is looking for a Service Manager to build and lead a premier service department. You will recruit, train, and supervise field technicians, coordinating with dispatch to ensure the right technician goes to each job, and set the tone daily for a high-performing team.

We offer competitive pay ($100k–$140k+Bonuses), comprehensive medical coverage, PTO, 401k with match, and ongoing training with Nexstar and Service Titan.