General Manager — Lead a High-Energy, Customer-Focused Shop

Potbelly Sandwich Works; Issaquah (WA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Group life insurance

Job summary

Potbelly Sandwich Shops in Issaquah, WA seeks a General Manager to lead a busy shop, coach a team, and ensure top-notch guest experiences. This full-time role demands strong leadership, financial literacy, and a commitment to Potbelly standards.

You will manage operations, drive sales, control costs, and uphold safety and quality, with 45+ hours weekly and frequent front-of-house presence. Franchisee-owned position offering competitive pay, tips, and benefits.

Qualifications

• Leads and coaches a team to deliver excellent guest service.
• Improves store performance through coaching and development.
• Understands and analyzes financial reports to manage costs.
• Maintains compliance with safety and sanitation standards.

Responsibilities

• Lead shop operations and drive sales targets.
• Ensure product quality and customer satisfaction.
• Oversee staffing, scheduling, and payroll procedures.
• Manage costs and inventory to maximize profitability.
• Foster a positive work environment and Potbelly values.

Skills

Leadership

Communication

Financial literacy

Open availability

Education

High School diploma

Bachelor's degree preferred

Job description

Potbelly Sandwich Shops in Issaquah, WA seeks a General Manager to lead a busy shop, coach a team, and ensure top-notch guest experiences. This full-time role demands strong leadership, financial literacy, and a commitment to Potbelly standards.

You will manage operations, drive sales, control costs, and uphold safety and quality, with 45+ hours weekly and frequent front-of-house presence. Franchisee-owned position offering competitive pay, tips, and benefits.