Restaurant GM: Lead Big-Picture Ops, People & Sales

Potbelly Sandwich Works; Redmond (WA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision benefits and生命

Group life insurance

Job summary

Potbelly Sandwich Works in Redmond, WA is seeking a hands-on General Manager to lead daily shop operations, coach teams, and deliver great guest experiences. You will drive sales, manage costs, and uphold Potbelly standards for food safety and quality.

The role requires open availability, people leadership, and a passion for community involvement. This full-time, in-shop position reports to the District Manager and offers comprehensive benefits with a focus on teamwork, training, and continuous

Qualifications

• Minimum 2 years as a General Manager in restaurant or retail with P&L responsibility.
• Strong business acumen and ability to see the Big Picture.
• Open availability and ability to lead in a high-volume environment.

Responsibilities

• Select and hire great employees.
• Train and develop all employees to the next level.
• Assess staff abilities and create development plans.
• Reduce turnover and hold team accountable.
• Lead in-store marketing and community engagement.
• Control costs and manage inventory and cash handling.
• Ensure food safety, quality, and sanitation standards.

Skills

Leadership

Team management

Communication

Staff development

Customer service

Financial literacy

Education

High School degree

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Potbelly Sandwich Works in Redmond, WA is seeking a hands-on General Manager to lead daily shop operations, coach teams, and deliver great guest experiences. You will drive sales, manage costs, and uphold Potbelly standards for food safety and quality.

The role requires open availability, people leadership, and a passion for community involvement. This full-time, in-shop position reports to the District Manager and offers comprehensive benefits with a focus on teamwork, training, and continuous