General Manager - High-Volume Restaurant Ops & People

Goodwin Recruiting; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Healthcare stipend

Performance bonus

Paid time off

Employee meals

Career growth

Team culture

Job summary

Goodwin Recruiting is seeking an Executive General Manager to lead a high-volume restaurant operation in New York City. This role demands a confident leader focused on execution, operational excellence, and building strong teams to deliver outstanding guest experiences.

You will oversee all aspects of the restaurant, ensure systems and standards are maintained, manage labor and costs, and drive performance across front of house and kitchen.

Qualifications

• 3–5+ years of experience as a General Manager in QSR, fast-casual, or high-volume restaurant environments.
• Proven ability to lead and develop large teams.
• Strong understanding of restaurant operations, financial performance, and cost control.
• Excellent communication, organizational, and problem-solving skills.
• Experience with POS systems, scheduling software, and inventory management tools.
• NYC Food Handlers Card required.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Oversee all day-to-day restaurant operations in a high-volume environment.
• Lead and develop a large team, including managers and kitchen leadership.
• Maintain exceptional standards for food quality, cleanliness, and safety.
• Manage labor scheduling and staffing to meet business needs and cost targets.
• Oversee inventory, ordering, and cost controls to support financial performance.
• Ensure efficient service, accuracy, and hospitality in every guest interaction.
• Coordinate high-volume takeout, delivery, and catering operations.
• Enforce operational systems and procedures to maintain consistency and efficiency.
• Handle cash management, deposits, and daily financial reporting.
• Recruit, train, and develop team members while fostering a positive culture.
• Communicate clearly and respond quickly to operational challenges.

Skills

Leadership

Team development

Operations

Communication

Problem solving

POS systems

Scheduling software

Inventory management

Food safety knowledge

NYC Food Handlers Card

Tools

POS systems

Scheduling software

Inventory management tools

Job description

Goodwin Recruiting is seeking an Executive General Manager to lead a high-volume restaurant operation in New York City. This role demands a confident leader focused on execution, operational excellence, and building strong teams to deliver outstanding guest experiences.

You will oversee all aspects of the restaurant, ensure systems and standards are maintained, manage labor and costs, and drive performance across front of house and kitchen.