General Manager — Growth, Team & Family Experience

KidsUnited; Chandler (AZ); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

KidsUnited is seeking a General Manager in Chandler, AZ to own daily operations, drive membership growth, and lead a high-performing team. You will oversee presale efforts, community outreach, and hiring to establish a strong membership base before opening, then focus on retention and staff development after launch.

You will supervise all club staff, report to the Owner, collaborate with the Franchisor, and uphold KidsUnited standards while delivering exceptional experiences for children and

Qualifications

• Experience supervising employees, setting expectations, and developing a team.
• Track record of building customer relationships, following up consistently, and achieving sales goals.
• Passion for helping children and families in a positive, encouraging environment.
• Strong communication with parents and staff; professional handling of concerns.
• Ability to manage competing priorities and keep daily operations running smoothly.
• Proactive leadership, involvement, and ownership of results.
• Flexible availability for weekday evenings and weekend mornings.

Responsibilities

• Lead membership sales including inquiry follow-up, free-trial conversions, and enrollment.
• Set monthly goals and track KPIs such as memberships, conversion, retention, and revenue.
• Review results and translate opportunities into concrete actions.
• Build relationships with local businesses, schools, and community groups to generate referrals.
• Execute local marketing and community events to introduce families to KidsUnited.

Skills

Management

Sales experience

Family focus

Communication

Organization

Energy & initiative

Schedule flexibility

Job description

KidsUnited is seeking a General Manager in Chandler, AZ to own daily operations, drive membership growth, and lead a high-performing team. You will oversee presale efforts, community outreach, and hiring to establish a strong membership base before opening, then focus on retention and staff development after launch.

You will supervise all club staff, report to the Owner, collaborate with the Franchisor, and uphold KidsUnited standards while delivering exceptional experiences for children and