Center General Manager — Lead Growth, Coaching & Community

Kidstrong; Orange (CT); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus based on performance

Training & development

Wellness resources

Employee discounts

Opportunity for advancement

Competitive salary

Dental insurance

Job summary

KidStrong in Connecticut is seeking a motivated General Manager to lead a busy KidStrong center. You will oversee coaching staff, sales, operations, and member experience while delivering outstanding service to families.

As GM you’ll recruit and train coaches, manage schedules, grow class sizes, and partner with leadership to expand centers regionally. Weekend availability is expected, and a hands-on, 'roll up your sleeves' leadership style will help you build a thriving community.

Qualifications

• 1-3+ years of experience in management, sales, customer service, or operations.
• Background in children’s programming, fitness, education, or athletics is a plus.
• Strong leadership, communication, and problem‑solving skills.
• Must be available to work weekends—as a General Manager, you are the owner of your center.

Responsibilities

• Lead and manage a team to create a positive, energetic, and successful environment for coaches and members.
• Oversee sales, operations, and customer experience to drive growth and retention.
• Work closely with the Assistant GM to ensure smooth center operations.
• Engage with the community and grow class sizes through scheduling and marketing strategies.
• Lead from the front by coaching 3-5 classes per week.
• Recruit, hire, and train new coaches while ensuring program excellence.
• Maintain a clean, organized facility with a "roll up your sleeves" mentality.

Skills

Leadership

Sales

Customer service

Operations

Job description

KidStrong in Connecticut is seeking a motivated General Manager to lead a busy KidStrong center. You will oversee coaching staff, sales, operations, and member experience while delivering outstanding service to families.

As GM you’ll recruit and train coaches, manage schedules, grow class sizes, and partner with leadership to expand centers regionally. Weekend availability is expected, and a hands-on, 'roll up your sleeves' leadership style will help you build a thriving community.