General Manager — Growth & Ops Leader

Mobility Works; Charlotte (NC); On-site; USD 117,000 - 143,000; Full time

Job summary

MobilityWorks is seeking a General Manager in Charlotte, NC. This role oversees store operations, sales, and service while driving revenue growth and market expansion. You will manage staff, report KPIs, and ensure consistent customer relations in alignment with company policies.

The position requires leadership, sales experience, and strong communication. Expect focus on training, service quality, inventory oversight, and collaborating with regional managers to achieve targets.

Qualifications

• High school diploma or GED is a prerequisite.
• 2-3 years of experience in sales management is essential.
• Exceptional customer service skills and experience are mandatory.
• Proficiency in Microsoft Office products and technical aptitude is required.
• Demonstrated ability to work independently with minimal supervision is a must.
• Strong computer skills with familiarity in SalesForce are preferred.

Responsibilities

• Supervise all facets of store operations including sales and service.
• Provide store performance reports using KPIs and Rhythm.
• Forecast unit sales and gross profit levels.
• Collaborate with HR to recruit and retain qualified staff.
• Coach and mentor staff to improve effectiveness.
• Maintain courteous, professional customer interactions and satisfaction.

Skills

Sales management

Customer service

Independent work

Microsoft Office

SalesForce

Education

High school diploma or GED

Tools

SalesForce

Microsoft Office

Job description

MobilityWorks is seeking a General Manager in Charlotte, NC. This role oversees store operations, sales, and service while driving revenue growth and market expansion. You will manage staff, report KPIs, and ensure consistent customer relations in alignment with company policies.

The position requires leadership, sales experience, and strong communication. Expect focus on training, service quality, inventory oversight, and collaborating with regional managers to achieve targets.