General Manager: Growth, Leadership & Revenue

Community Choice Financial Family of Brands; Indianapolis (IN); On-site; USD 46,885,000 - 63,433,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross brand training

Performance-based career advancement

Educational reimbursement

Medical insurance options

401(k) with company match

Life and AD&D insurance

Mental health resources via EAP

Discount marketplace

Paid time off (12 days)

Casual dress code (jeans & sneakers)

Job summary

CheckSmart in Indianapolis, IN is seeking a General Manager to lead daily store operations and drive revenue growth while ensuring compliance and exceptional customer service. You’ll coach a team, implement local marketing strategies, and oversee lending/pawn processes with a focus on risk control.

This role offers hands-on coaching, executive exposure, and development programs to advance your career. Expect a robust benefits package and a long‑term growth trajectory within the Community Choice

Qualifications

• High school diploma or equivalent.
• Minimum two years’ experience with supervisory or leadership role in retail, finance, service, or related industries.
• Excellent verbal and written communication skills.
• Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
• Valid driver’s license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required.

Responsibilities

• Manage overall store performance by meeting or exceeding Company performance standards.
• Coach, lead, and develop all team members to grow business and revenue.
• Identify local marketing strategies and community events to drive growth.
• Examine loan/pawn applications and assess risk within established limits.
• Enforce adherence to quality standards, procedures, and local and state laws and regulations.
• Participate in audits and compliance reviews.
• Supervise cash handling and loss prevention.
• Maintain store hours and scheduling.
• Lead hiring and onboarding of new staff.
• Maintain store appearance and planogram.

Skills

Leadership

Communication skills

POS & MS Office

Driver’s license

Education

High school diploma

Associates degree or higher

Job description

CheckSmart in Indianapolis, IN is seeking a General Manager to lead daily store operations and drive revenue growth while ensuring compliance and exceptional customer service. You’ll coach a team, implement local marketing strategies, and oversee lending/pawn processes with a focus on risk control.

This role offers hands-on coaching, executive exposure, and development programs to advance your career. Expect a robust benefits package and a long‑term growth trajectory within the Community Choice