General Manager: Growth, Guest Experience & Revenue Leader

StepStone-Hospitality-Inc; Fort Mill (SC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Vision Dental

Life Insurance

Disability

Discounts

401K Match

Paid Time Off

Leadership Training

Job summary

StepStone Hospitality is seeking a General Manager for TownePlace Suites in Fort Mill, SC. You will lead hotel operations, drive guest satisfaction, and deliver strong financial results under the Senior VP of Operations.

The ideal candidate has 3+ years of GM experience in branded hotels, excels in revenue management and owner relationships, and can develop talent across departments. Travel occasionally may be required.

Qualifications

• Minimum 3 years GM experience in a branded hotel.
• Experience as GM for a 3rd party mgmt company preferred.
• Knowledge of all hotel departments and health, safety, and legal regs.
• Bachelor’s Degree in hotel management or related field preferred.
• Occasional travel may be required.

Responsibilities

• Drive guest satisfaction and financial performance.
• Lead revenue management and operating results.
• Oversee renovations and property concepting.
• Control costs while maintaining service levels.
• Develop and retain talent; motivate staff.
• Communicate with owners and asset management.
• Collaborate with Senior VP of Operations.

Skills

GM experience

P&L knowledge

Revenue management

People leadership

Hospitality industry knowledge

Education

Bachelor’s Degree in hotel management or related field

Tools

PMS systems

STR reports

Microsoft Excel

Job description

StepStone Hospitality is seeking a General Manager for TownePlace Suites in Fort Mill, SC. You will lead hotel operations, drive guest satisfaction, and deliver strong financial results under the Senior VP of Operations.

The ideal candidate has 3+ years of GM experience in branded hotels, excels in revenue management and owner relationships, and can develop talent across departments. Travel occasionally may be required.