General Manager: Growth, Guest Experience & Profitability

Dave & Buster's Inc.; Daly City (CA); On-site; USD 115,000 - 136,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health benefits

EAP

Legacy Fund

401K match

Free food

Free gameplay

Leadership team

Fun work environment

Career growth

Two brands under one roof

Job summary

Dave & Buster's Inc. in Daly City, CA seeks a General Manager to lead operations, drive financial performance, and foster a culture of FUN.

You will supervise, motivate, and develop a diverse team while upholding health and safety standards and delivering a memorable guest experience. Responsibilities include analyzing financial reports, managing costs and inventory, and ensuring staffing to maximize guest satisfaction.

Qualifications

• 5+ years of Restaurant/Hospitality experience
• Proficient in managing cost of goods sold and labor
• Strong business acumen

Responsibilities

• Promotes positive employee relations, including delegating managerial duties and maintaining high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs to meet budgets
• Oversee entertainment, food, beverages, equipment, and property to meet financial objectives
• Ensure staffing levels and management coverage to maximize customer experience
• Deliver an unparalleled guest experience through food, drinks, and games
• Maintain a safe and secure environment for guests and staff
• Improve operational execution through attention to detail and adherence to standards

Skills

Operations management

Team leadership

Budgeting & forecasting

Cost control

Customer service

Communication

Regulatory compliance

Job description

Dave & Buster's Inc. in Daly City, CA seeks a General Manager to lead operations, drive financial performance, and foster a culture of FUN.

You will supervise, motivate, and develop a diverse team while upholding health and safety standards and delivering a memorable guest experience. Responsibilities include analyzing financial reports, managing costs and inventory, and ensuring staffing to maximize guest satisfaction.