Growth-Driven General Manager — Elevate Guest Experience & Profit

Dave & Buster's Inc.; Memphis (TN); On-site; USD 86,000 - 101,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, dental, vision benefits

401K matching

Job summary

Dave & Buster's Inc. in Memphis, TN is seeking a General Manager to lead restaurant and entertainment operations, drive financial performance, and uphold a culture of FUN. You will supervise a diverse team, manage budgeting, forecasting, and cost controls, and ensure outstanding guest experiences.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced, high-volume environment with a focus on safety and compliance.

Qualifications

• Proven track record managing operations and meeting financial goals.
• Strong ability to lead, motivate, and develop a diverse team.
• Solid understanding of financial reports, budgeting, and forecasting.
• Experience with cost control, inventory management, and profitability analysis.
• Excellent communication with staff, customers, and vendors.

Responsibilities

• Promotes positive employee relations and delegates managerial duties.
• Analyze financial reports and develop plans to grow revenue and control costs.
• Oversee all operational aspects (entertainment, food, beverages, equipment, property) to meet financial goals.
• Ensure staffing levels and management coverage meet business needs and guest experience.
• Deliver an unparalleled guest experience with food, drinks, and games.
• Maintain a safe environment for guests and staff.
• Improve operational execution through attention to detail and standards adherence.

Skills

Leadership

Financial acumen

Budgeting

Team development

Customer service

Safety & compliance

Job description

Dave & Buster's Inc. in Memphis, TN is seeking a General Manager to lead restaurant and entertainment operations, drive financial performance, and uphold a culture of FUN. You will supervise a diverse team, manage budgeting, forecasting, and cost controls, and ensure outstanding guest experiences.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced, high-volume environment with a focus on safety and compliance.