General Manager: Lead Ops, Growth & Guest Happiness

Dave-; Memphis (TN); On-site; USD 86,000 - 101,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Job summary

Dave & Buster’s Inc./Main Event Entertainment in Memphis, TN seeks a General Manager to lead operations and drive financial results while upholding our culture of FUN. You will supervise a diverse team, manage costs, and ensure an exceptional guest experience across entertainment, food, and beverages.

The role requires 5+ years in restaurant/hospitality, strong leadership, budgeting, and compliance with health and safety standards.

Qualifications

• 5+ years of Restaurant/Hospitality experience.
• Proven ability to manage costs of goods sold and labor.
• Strong business acumen and financial understanding.
• Ability to lead a diverse team and foster a positive guest environment.

Responsibilities

• Analyze financial reports and develop action plans to grow revenue and control costs.
• Oversee all operations including entertainment, food, beverages, equipment, and property to meet financial objectives.
• Ensure staffing levels and management coverage meet business needs and guest experience requirements.
• Deliver an unparalleled guest experience through food, drinks, and games; maintain safety and operating standards.

Skills

Team leadership

Budgeting

Cost control

Customer service

Job description

Dave & Buster’s Inc./Main Event Entertainment in Memphis, TN seeks a General Manager to lead operations and drive financial results while upholding our culture of FUN. You will supervise a diverse team, manage costs, and ensure an exceptional guest experience across entertainment, food, and beverages.

The role requires 5+ years in restaurant/hospitality, strong leadership, budgeting, and compliance with health and safety standards.