General Manager - Growth, Guest Experience & Ops

Wingstop

Jonesboro (GA)

On-site

USD 60,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Free staff meals!
Additional employee discounts
Internal career growth opportunities

Job summary

Wingstop is seeking an excellent full-time General Manager to join our management team in Jonesboro, GA. The GM will work with the District Manager to oversee daily operations, provide outstanding customer service, and actively manage front- and back-of-house teams.

The ideal candidate has restaurant leadership experience, a passion for growing the business, and a proven track record in labor management, store operations, and customer care.

Qualifications

  • Restaurant leadership experience required.
  • Strong customer service orientation and operational focus.
  • Ability to recruit, train and schedule staff with leadership.
  • Experience in performance management and coaching in HR collaboration.
  • Safety, sanitation, and inventory control understanding.

Responsibilities

  • Oversee daily operations with District Manager.
  • Lead front- and back-of-house teams and ensure customer service excellence.
  • Recruit, orient, train, schedule, and evaluate staff performance.
  • Coach, counsel, and discipline team members as needed.
  • Ensure safety, sanitation, and health compliance.

Skills

Guest service mentality
Calm demeanor
Lifelong learner
Performance measurement
Culture development
Multi-tasking
Labor management
Leadership & time management
Professional demeanor
Problem solving
Hygiene & food safety
Flexible schedule
Strong work ethic
2+ years supervisory experience

Job description

Wingstop is seeking an excellent full-time General Manager to join our management team in Jonesboro, GA. The GM will work with the District Manager to oversee daily operations, provide outstanding customer service, and actively manage front- and back-of-house teams.

The ideal candidate has restaurant leadership experience, a passion for growing the business, and a proven track record in labor management, store operations, and customer care.

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