General Manager - Goldfish Swim School MFO LLC

Goldfish Swim School; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Training & development

Job summary

A leading swim education provider is seeking a General Manager for their Phoenix location. This role involves overseeing daily operations, managing staff recruitment and training, and developing marketing strategies to enhance community engagement. The ideal candidate has a Bachelor’s degree in a related field and at least 3 years of management experience in a recreational industry. A passion for aquatic education and strong leadership skills are essential for this position, which offers a supportive culture and opportunities for growth.

Qualifications

• 3+ years of management experience, preferably in the swim or recreational industry.
• Strong leadership ability to motivate and develop a team.
• Knowledge of swim instruction and safety protocols is a plus.

Responsibilities

• Oversee daily operations for a high-quality experience.
• Manage staff recruitment, training, and evaluations.
• Implement marketing strategies to drive enrollment.
• Ensure compliance with safety standards in swim programs.
• Monitor financial performance including budgeting.

Skills

Leadership skills

Communication skills

Organizational skills

Problem-solving skills

Education

Bachelor's degree in Business Administration, Sports Management, or a related field

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Training & development

About the Role:

Join the dynamic team at Goldfish Swim School MFO as a General Manager! In this exciting role, you will lead our swim school operations, ensuring a safe and fun environment for children to learn and grow. If you are passionate about aquatic education and exceptional customer service, we want to hear from you!

Responsibilities:

• Oversee daily operations, ensuring a high-quality experience for all students and families.
• Manage staff recruitment, training, and performance evaluations to build a strong team.
• Develop and implement marketing strategies to drive enrollment and community engagement.
• Ensure compliance with safety standards and regulations in all swim programs.
• Monitor financial performance, including budgeting and expense management.
• Foster relationships with parents and the community to enhance customer satisfaction.
• Conduct regular assessments of swim programs and services for continuous improvement.
• Collaborate with the corporate team to align local operations with company goals.

Requirements:

• Bachelor's degree in Business Administration, Sports Management, or a related field.
• 3+ years of management experience, preferably in the swim or recreational industry.
• Strong leadership skills with a proven ability to motivate and develop a team.
• Excellent communication and interpersonal skills for customer and staff engagement.
• Knowledge of swim instruction and safety protocols is a plus.
• Ability to work flexible hours, including evenings and weekends.
• Strong organizational and problem-solving skills to manage multiple priorities.
• Passion for promoting aquatic safety and education.

About Us:

Goldfish Swim School has been a trusted name in swim education for over a decade, dedicated to teaching children the life‑saving skill of swimming in a fun and engaging environment. Our customers love us for our exceptional instructors and our commitment to safety, while our employees appreciate the supportive culture and opportunities for growth within the company.