Assistant General Manager

Goldfish Swim School - Acworth; Acworth (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

A leading swim school is looking for an Assistant General Manager to oversee daily operations, manage staff, and ensure a safe swimming environment. The ideal candidate should have experience working with children and hold relevant certifications. Responsibilities include staff training, cash management, customer service, and ensuring compliance with operational standards. A positive work atmosphere is prioritized, with opportunities for career advancement available.

Qualifications

• Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider.
• Two or more years as a swimming instructor preferred.
• Certifications in Lifeguard, CPR/AED, and first aid required.

Responsibilities

• Oversees daily operations following GSS standards.
• Manages staff to ensure productivity and satisfaction.
• Trains aquatics department for superior swim instruction.
• Manages retail and vending product mix and pricing.
• Ensures safety procedures and emergency plans are followed.

Skills

Interpersonal communication

Organizational skills

Ability to work with children

Education

High school diploma or GED

Bachelor’s degree or higher preferred

Two or more years management experience

Tools

Links software

Job description

Benefits

• Bonus based on performance
• Company parties
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Leadership roles
• Great pay
• Valuable work experience
• Increased social opportunities
• Future references/referrals

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Requirements

• Ability to work with children
• Excellent interpersonal communication and organizational skills
• Must pass background examinations (included with training)

Job Title

Assistant General Manager

Reports to

General Manager

FLSA Status

Exempt

Summary

Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Duties and Responsibilities

1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
2. Assists General Manager and department managers with fulfillment the daily tasks.
3. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
4. Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
5. Provides sales and marketing training to all qualified sales staff.
6. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
7. Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
8. Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
9. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
10. Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
11. Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
12. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
13. Fulfills other duties and responsibilities as assigned by the Employer.

Education/Experience

High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience required. Two or more years as a swimming instructor preferred.

Certificates and Licenses

Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended.

Work Environment

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.