General Manager – Full Service

Wolf River Hospitality Group; Collierville (TN); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Healthcare (medical, dental, vision)

Paid Time Off

Employee discounts

Résumé du poste

Wolf River Hospitality Group in Tennessee seeks a General Manager to oversee daily restaurant operations, coach Front Line Managers, and drive guest experiences.

You will focus on sales and profitability, food safety, cost control, and staff development while partnering with the corporate office to execute company strategies.

We value leadership, teamwork and a passion for hospitality; healthcare, PTO and employee discounts are provided.

Qualifications

• Strong leadership and staff development skills.
• Proven ability to manage restaurant operations.
• Commitment to guest satisfaction and service quality.
• Experience supervising multiple teams preferred.

Responsabilités

• Day-to-day operations of the restaurant.
• Works closely with corporate office in implementing company strategies.
• Ensures quality experiences for all guests. Evaluates and monitors customer service and satisfaction and takes corrective action as needed.
• Provides leadership for entire team by encouraging enthusiasm and a positive attitude and a commitment toward company objectives.
• Monitors quality of products and operations.
• Monitors food costs and implements strategies to ensure proper portion control, yields, and waste minimization.
• Supports marketing and promotional campaigns.
• Recruits, hires, develops, and assists with training and retention of managers and team members.
• Monitors, evaluates, and enforces safe food handling practices and cleanliness standards.
• Monitors maintenance requirements of stores, including care and upkeep of equipment, building and grounds

Connaissances

Leadership

Team focus

Quality control

Guest service orientation

Description du poste

The General Manager is responsible for planning, organizing, developing and directing the overall operations of the restaurant. This individual must coach and develop Front Line Managers, ensure excellent guest service, maximize sales and profitability, control food and labor costs, meet budgetary goals, and ensure sanitation, safety and food quality. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Responsibilities Include:

• Day-to-day operations of the restaurant.
• Works closely with corporate office in implementing company strategies.
• Ensures quality experiences for all guests. Evaluates and monitors customer service and satisfaction and takes corrective action as needed.
• Provides leadership for entire team by encouraging enthusiasm and a positive attitude and a commitment toward company objectives.
• Monitors quality of products and operations.
• Monitors food costs and implements strategies to ensure proper portion control, yields, and waste minimization.
• Supports marketing and promotional campaigns.
• Recruits, hires, develops, and assists with training and retention of managers and team members.
• Monitors, evaluates, and enforces safe food handling practices and cleanliness standards.
• Monitors maintenance requirements of stores, including care and upkeep of equipment, building and grounds

We are looking for someone with:

• A positive attitude
• Team focus
• Passion for creating unique dishes
• Desire to grow and develop professionally
• Attention to detail and focus on quality control
• Interest in contributing to the growth of a local brand
• LEADERSHIP, PROFESSIONALISM, PASSION

Benefits:

• Healthcare (medical, dental, vision)
• Paid Time Off (PTO)
• Employee discounts

We are committed to creating the best dining experience in the area and are looking for a hospitality leader to take on the challenge. We look forward to speaking with you soon!

About Wolf River Hospitality Group:

Wolf River Hospitality Group is a locally owned, multi-concept restaurant group with locations in Tennessee, Mississippi, and Alabama. Since its founding in 2013, WRHG has grown from two fast-casual pizza locations to a portfolio consisting of mutiple full service and fast casual brands. We are continuing to expand and are looking for great people to help us grow. If you are looking to be a part of a dynamic, growing business and are interested in having an immediate impact, we would love to talk to you.