General Manager - Guest Experience & P&L Growth

Lucky Strike; Mobile, Northern (AL, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Vacation and Holidays

Discounts: bowling, waterpark, events

Job summary

Lucky Strike Entertainment in Mobile, AL seeks a General Manager to own guest experience, teams, financials, and culture across the center. You will lead operations from floor level, ensure high guest satisfaction, and drive performance city-wide.

The role requires proven leadership, a track record in revenue growth, and strong financial discipline. Expect a dynamic, guest-focused environment with perks and a comprehensive benefits package.

Qualifications

• Significant leadership experience in high-volume guest-focused venues.
• Proven record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• Experience building and developing leadership teams from the ground up.
• Visible floor-first leadership presence, especially during peak periods.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Lead all center operations across bowling, arcade, food & beverage, bar, and events.
• Drive daily sales through guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across departments with accountability and hospitality.
• Set performance expectations and ensure consistent results across sales, operations, and guest satisfaction.
• Own full P&L including labor, COGS, inventory, and cost controls.
• Keep facilities and attractions clean, operational, and guest-ready at all times.

Skills

Leadership experience

Sales growth

P&L fluency

Team development

Floor leadership

Flexible schedule

Job description

Lucky Strike Entertainment in Mobile, AL seeks a General Manager to own guest experience, teams, financials, and culture across the center. You will lead operations from floor level, ensure high guest satisfaction, and drive performance city-wide.

The role requires proven leadership, a track record in revenue growth, and strong financial discipline. Expect a dynamic, guest-focused environment with perks and a comprehensive benefits package.