General Manager: Guest Experience & P&L Leader

Lucky Strike Entertainment; Mobile (AL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Vacation and Holidays

Perks! Bowling, Boomer's, and Waterpar

Discounts on retail and events

Job summary

Lucky Strike Entertainment in Mobile, AL is seeking a General Manager to own the guest experience, the team, the financials, and the culture of the center.

You will lead operations across bowling, arcade, food & beverage, bar, and events, while building high-performing teams and driving sales to meet financial targets.

This floor‑level leadership role requires a visible presence during peak periods and a passion for hospitality and memorable guest experiences.

Qualifications

• Significant leadership experience in a high-volume, guest-focused venue.
• Proven record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events.
• Drive daily sales through direct guest engagement, events, and marketing initiatives.
• Build and develop high-performing teams across departments with a culture of accountability.
• Set performance expectations and ensure consistent results in sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Maintain a guest-ready facility and ensure all spaces are clean and operational.

Skills

Leadership

Guest experience focus

Sales driven

Job description

Lucky Strike Entertainment in Mobile, AL is seeking a General Manager to own the guest experience, the team, the financials, and the culture of the center.

You will lead operations across bowling, arcade, food & beverage, bar, and events, while building high-performing teams and driving sales to meet financial targets.

This floor‑level leadership role requires a visible presence during peak periods and a passion for hospitality and memorable guest experiences.