General Manager – Collision Center Leader

Gerber Collision (Tennessee), Inc.; United States; Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Annual PTO plans

Paid Parental Leave

6 paid holidays annually

Medical, Prescription Drug, Dental & V

Vision Insurance Day 1

401(k) Retirement Plan with company

Employer Paid Short-Term Disability &

Life Insurance

Continuing Education Opportunities

Free Safety Glasses annually

Annual Uniform Stipend

Voluntary Daily Pay

Résumé du poste

Gerber Collision & Glass in the Tri-City area of East Tennessee is seeking a General Manager to lead the store’s collision center with a focus on exceptional customer experience and operational excellence.

You will coach and empower team members, manage budgets, track KPIs, and ensure safety and quality standards are met. A proven leadership background in collision repair is required, along with strong communication and organizational skills.

Qualifications

• Post-Secondary Education or equivalent, with leadership experience in collision repair or similar.
• Proven leadership experience in a collision repair environment or similar role.
• Attention to detail with a focus on accuracy and quality.
• Strong verbal and written communication skills.

Responsabilités

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards.
• Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings .
• Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Connaissances

Leadership experience

Attention to detail

Clear communication

Coaching & mentoring

Formation

Post-Secondary Education or equivalent

Description du poste

Gerber Collision & Glass in the Tri-City area of East Tennessee is seeking a General Manager to lead the store’s collision center with a focus on exceptional customer experience and operational excellence.

You will coach and empower team members, manage budgets, track KPIs, and ensure safety and quality standards are met. A proven leadership background in collision repair is required, along with strong communication and organizational skills.