General Manager

HHM Hotels; Tampa (FL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

401k Company Match

Life Insurance

Travel Discounts

Transit & Parking Benefits

Bonuses & Incentives

Wellness Program

Educational/Professional Development

Tech Reimbursements

Job summary

HHM Hotels in Tampa seeks a General Manager to lead all hotel operations, drive profitability, and execute strategic plans across departments. You will oversee front office, housekeeping, and maintenance, ensuring service standards and a superior guest experience.

This role requires a degree in Business or Hospitality and prior hotel management experience, with a focus on leadership, staff development, and cost control to support regional growth.

Qualifications

• Associate or Bachelor's Degree in Business, Hospitality or related field.
• Previous hotel management experience required.

Responsibilities

• Lead, mentor, and manage a diverse hotel team with accountability.
• Maximize revenue through strategic pricing and expense control.
• Oversee front office, housekeeping, and maintenance operations.
• Implement service standards to ensure exceptional guest experiences.
• Develop staff through training and career development.

Skills

Leadership

Guest service

Financial acumen

Operational management

Education

Associate or Bachelor's Degree in Business or Hospitality

Job description

Opportunity: General Manager

HHM Hotels is expanding our footprint in the Tampa market and seeking a General Manager to lead operations for our growing portfolio. This leadership position focuses on maximizing profitability through strategic revenue management and expense control. You will oversee all property departments and implement service standards to ensure consistent operational quality. his position offers the chance to manage complex operations while contributing directly to our regional expansion.

Your Growth Path

Area General Manager - Regional Director of Operations - Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels