General Manager

HHM Hospitality; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Transit & Parking Benefits

Bonuses & Incentives

Wellness Program

Education/Professional Development

Technology Reimbursements

Job summary

HHM Hotels in Orlando is seeking a results-driven General Manager to lead a high-volume lifestyle property, driving guest satisfaction, revenue growth, and operational excellence. You will mentor a diverse team and oversee front office, housekeeping, maintenance, and F&B, enforcing standards, safety, and service quality while building a culture of accountability and continuous improvement.

Must have a Bachelor's or Associate degree in business or hospitality and proven hotel-management

Qualifications

• Bachelor's or associate degree in business or hospitality required.
• Previous hotel management experience required.

Responsibilities

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide guidance to achieve exceptional performance.
• Oversee guest satisfaction by enforcing service standards and delivering personalized experiences.
• Develop and execute strategies to maximize revenue and control expenses to meet budget goals.
• Oversee operations across front office, housekeeping, and maintenance to ensure seamless service.
• Foster continuous learning and development, empowering team members to grow within the organization.

Skills

Leadership

Guest Experience

Financial Acumen

Operational Excellence

Staff Development

Education

Associate or Bachelor’s Degree in Business, Hospitality or related field

Job description

Overview

Opportunity: General Manager

Hotel Landy is seeking a visionary General Manager to drive operational excellence, guest satisfaction, and top-line performance. Located on Universal Boulevard, this lifestyle property blends resort-style amenities, including dynamic F&B venues, expansive recreation areas, and active event spaces with high-volume leisure demand.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.