General Manager

Residence Inn by Marriott Danbury; Danbury (CT); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins.

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts and Commuter Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness 프로그램

Job summary

Residence Inn by Marriott Danbury is seeking a General Manager to lead hotel operations, drive profitability, and ensure the highest level of guest satisfaction. You will mentor a diverse team, set clear expectations, and oversee front office, housekeeping, and maintenance to deliver exceptional experiences.

The role focuses on strategic revenue growth, cost control, and operational excellence, while fostering a culture of learning and career progression within the organization.

Qualifications

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

Responsibilities

• Lead, inspire, and mentor a diverse team to foster collaboration and accountability.
• Oversee guest satisfaction initiatives and ensure service standards are met.
• Develop and execute strategies to maximize revenue and manage expenses to hit budgets.
• Maintain seamless hotel operations across front office, housekeeping, and maintenance.
• Support professional development and advancement within the team.

Skills

Leadership

Guest Experience

Financial Acumen

Operational Excellence

Employee Development

Education

Associate or Bachelor’s Degree in Business or Hospitality

Job description

Opportunity: General Manager

Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Opportunity: General Manager

Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Your Growth Path

Area General Manager - Regional Director of Operations - Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background And Skills

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel DiscountsCommuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It,