General Manager

HHM Hospitality; Tampa (FL); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

401k company match

Life insurance

Zusammenfassung

HHM Hotels in Tampa, FL is seeking a General Manager to lead operations across our growing portfolio. You will drive profitability through strategic revenue management and expense control while directing all property departments to uphold service standards and quality.

In this role, you will mentor a diverse team, implement best practices, and monitor financial performance to meet budgets. Occasional travel may be required as we expand regionally.

Qualifikationen

• Associate or Bachelor’s Degree in Business, Hospitality or related field.
• Previous hotel management experience required.

Aufgaben

• Lead, inspire, and mentor a diverse team to foster collaboration and accountability.
• Oversee guest experience by implementing service standards and resolving issues promptly.
• Develop and execute strategies to maximize revenue and control expenses to meet budgets.
• Maintain seamless hotel operations across front office, housekeeping, and maintenance.
• Foster employee development and continuous learning to advance staff.

Kenntnisse

Leadership

Guest experience

Financial management

Operational excellence

Team development

Ausbildung

Associate or Bachelor’s Degree in Business or Hospitality

Jobbeschreibung

Overview

Opportunity: General Manager

HHM Hotels is expanding our footprint in the Tampa market and seeking a General Manager to lead operations for our growing portfolio. This leadership position focuses on maximizing profitability through strategic revenue management and expense control. You will oversee all property departments and implement service standards to ensure consistent operational quality. his position offers the chance to manage complex operations while contributing directly to our regional expansion.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It