General Manager

Residence Inn by Marriott Southington; Southington (CT); Vor Ort; USD 110.000 - 170.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Health Ins

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts and Commuter Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness

Zusammenfassung

Residence Inn by Marriott Southington is seeking a General Manager to lead hotel operations, drive revenue, and ensure exceptional guest experiences. You will oversee all departments, set performance standards, coach and empower a diverse team, and maintain safety and quality across the property.

The role requires a proven track record in hotel management, a related degree, and the ability to deliver results in a dynamic environment.

Qualifikationen

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

Aufgaben

• Lead hotel operations to maximize profits and guest satisfaction.
• Oversee front office, housekeeping and maintenance to ensure seamless operations.
• Set expectations, mentor the team and drive exceptional performance.
• Develop and implement service standards and safety protocols.
• Monitor financial performance and take corrective actions as needed.

Kenntnisse

Leadership

Guest service

Strategic thinking

Ausbildung

Bachelor's degree in Business or Hospitality

Jobbeschreibung

Opportunity: General Manager

Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Opportunity: General Manager

Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Your Growth Path

Area General Manager - Regional Director of Operations - Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background And Skills

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel DiscountsCommuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It,