General Manager

Ontario Trillium Foundation; Salem (NH); On-site; USD 87,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Bonus eligibility

Health insurance

Dental insurance

401(k)

Paid time off

Career advancement

Job summary

Loretta’s Last Call at Tuscan Village in Salem, NH, is seeking a dynamic General Manager to lead a high-energy nightlife venue. You will be responsible for elevating guest experiences, building a top-performing team, driving profitability, and overseeing daily operations with a hands-on leadership style.

The role requires visible leadership on the floor during service, a focus on events and entertainment, and the ability to balance fun with disciplined operations to consistently deliver

Qualifications

• Have a passion for hospitality and creating memorable experiences.
• Thrive in a fast-paced, high-energy restaurant environment.
• Be a confident, engaging leader who enjoys being on the floor.
• Have strong communication and coaching skills.
• Understand how to build culture and motivate teams.
• Be comfortable leading nights, weekends, holidays, and special events.

Responsibilities

• Lead & Develop the Team: Recruit, hire, train, and develop a passionate hospitality team.
• Own the Guest Experience: Create an atmosphere where guests feel welcomed, energized, and excited to return.
• Drive Sales & Business Performance: Maximize revenue through events, promotions, and entertainment opportunities.
• Manage Daily Operations: Ensure smooth execution of all shifts, scheduling, inventory, and cost controls.

Job description

General Manager – Loretta’s Last Call

Tuscan Village

Do You Know How to Create a Great Night Out?

Loretta’s Last Call is more than a restaurant—it’san experience.It’slive music, great food, killer cocktails, dancing, celebrations, and unforgettable nights with friends.

We are looking for a dynamic, hospitality-driven General Manager to lead our Tuscan Village location. The ideal candidate is an energetic leader who thrives in a high-volume entertainment environment, loves creating memorable guest experiences, and knows how to build a team that bringsthe energyevery shift.

If you understand that a great night starts before the first guest walks through the door, we want to meet you.

Position Summary

The General Manager is the leader ofthe Loretta’sLast Call experience. Youare responsible forcreating an energetic, welcoming environment while driving operational excellence, developinga strong team, maximizing profitability, and ensuring every guest feels like they are part of something special.

This role requires a visible, hands-on leader who loves hospitality, understands nightlife, and knows how to balance fun with disciplined operations.

What You'll Do

Lead & Develop the Team

• Recruit, hire, train, and develop a passionate hospitality team.
• Create a culture built on teamwork, accountability, and genuine hospitality.
• Coach managers and team members to reach their full potential.
• Lead engaging pre-shift meetings that prepare and motivate the team.
• Recognizegreat performanceand celebrate team successes.
• Build a strong pipelineoffuture leaders.

Own the Guest Experience

• Create an atmosphere where guests feel welcomed, energized, and excited to return.
• Be a highly visible presence on the floor during service and touching tables.
• Build relationships with regular guests and the local community.
• Ensure every guest interaction reflects Loretta’s personality and hospitality standards.
• Handle guest feedback with professionalism and urgency.
• Maintain consistent food, beverage, service, and cleanliness standards.

Drive Sales & Business Performance

• Maximize revenue through strong execution of events, promotions, and entertainment opportunities.
• Understand sales trends and create strategies to increase business.
• Manage labor, food cost, beverage cost, and operating expenses.
• Review financial results and create action plans.
• Partner with leadership to achieve company goals.

Manage Daily Operations

• Ensure smooth execution of all shifts, including high-volume weekends and events.
• Maintain exceptional standards for food safety, cleanliness, and organization.
• Oversee scheduling, inventory, ordering, and cost controls.
• Ensure compliance with company policies and local regulations.
• Maintain a safe and positive environment for guests and employees.

What We're Looking For:

You Must:

• Have a passion for hospitality and creating memorable experiences.
• Thrive in a fast-paced, high-energy restaurant environment.
• Be a confident, engaging leader who enjoys being on the floor.
• Havestrong communicationand coaching skills.
• Understand how to build culture and motivate teams.
• Be comfortable leading nights, weekends, holidays, andspecial events.

Compensation & Benefits

• Competitive salary range:$87,000–$100,000 annually, based on experience and qualifications.
• Bonus eligibility based on performance and achievement of company goals.
• Health insurance benefits.
• Dental insurance benefits.
• 401(k) retirement plan available after one year of employment.
• Paid time off and company benefits.
• Opportunity to lead and grow within a dynamic hospitality group.
• Career advancement and professional development opportunities.