Restaurant General Manager - Toast

Leigh Enterprises; Temecula (CA); On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

Complimentary food while working

Employee discounts

Manager meal incentive program

Medical benefits

Retirement savings program

Paid time off

Job summary

Toast Restaurants is seeking a General Manager to lead a high-performing team and deliver exceptional guest experiences in a fast-paced breakfast/brunch setting.

The GM will oversee front-of-house leadership, ensure health and safety compliance, manage budgets, and set standards for service excellence, all while maintaining a positive, authentic management presence.

Qualifications

• Minimum 3 years of leadership and management experience at a high-volume restaurant.
• 1 year of full-service bar experience.
• Professional verbal and written communication skills.
• Proficient in Microsoft Office, 7 shifts or similar products, Toast Tab or similar.
• Open Availability from 6am - 5pm, 7 days a week.
• Has managed an entire restaurant with at least 50 employees.

Responsibilities

• Lead and train front-of-house management team to ensure high performance.
• Directly manage front-of-house leaders for each station (hosts, bussers, runners, servers, bar).
• Oversee hiring, terminations, coaching, recognition, training and communication to maintain morale.
• Ensure day-to-day operations comply with health and safety regulations and standards.
• Maintain budgets, operational costs and drive cost efficiency across the restaurant.

Skills

Leadership

Interpersonal communication

Problem solving

Team management

Staff development

Customer service

Tools

Microsoft Office

Toast Tab

7 Shifts

Job description

Toast Restaurants is looking for that RIGHT PERSON to lead the best team in the County! That's right, you can be a part of our team's success! Just look at what they accomplish every day!

• Exceptional Guest Experience - don't take our word for it, check out our reviews!
• VIBE, VIBE, VIBE - creating positive vibes and having fun too!
• Staying ahead - our pace keeps us on our toes, and we stay ahead of it whenever possible!
• Team Success - Our success is accomplishing our #1 Daily goal "PROVIDE EXCEPTIONAL GUEST EXPERIENCES"

TOAST is looking for a General Manager who is passionate about exceptional guest experience and leading a high performing team! That's right! You get to lead and create memorable experiences! We're not kidding, it's true!

WAIT! Don't know who we are? Let us fill you in!

Come be a part of our TOAST family! We have been family owned AND operated! Our family feel will never get away from us no matter how much we grow! We like to start the day off right and invite our guests to do the same!

We pride ourselves on taking a fun and adventurous approach in the breakfast world by creating made-from-scratch dishes and offering local coffees & teas, craft beer and unique cocktails. We wanted to create a fun atmosphere where people can gather and enjoy themselves, sip on a coffee or cocktail and enjoy some good brunch all week long! Yes, Monday - Sunday, 7am - 3pm (no joke!)

GENERAL MANAGER EXPECTATIONS

Live by passion, teamwork, integrity, determination, and excellence. We are looking for someone to join our Management Team reporting to the Director of Operations. They must have strong leadership and interpersonal communication skills, strong problem-solver, and someone who thrives while working under pressure in a fast-paced environment. You will be responsible for providing direct leadership to established team managers by developing and training them to meet our highest level of standards. You will lead by example demonstrating a commitment to exemplifying a positive, authentic, and professional image towards fellow team members and guests.

To be a successful General Manager, you will demonstrate strong leadership and management skills and ensure overall compliance with food/health and safety regulations. Ultimately, an exceptional General Manager should be able to handle stressful situations and achieve excellent customer service within their team and our guests.

Leadership

• Hands on approach leadership. Be able to effectively be a team leader and shift manager as needed to support your team
• Directly manages team leaders for all front of house operations – 1 team leader per team (Hosts, Bussers, Food runners, Servers, and Bar)
• Trains and provides support to management team on all levels of management: Hiring, Terminations, Coaching, Recognition/Reward, Training, Effective Communication, effectively building and maintaining morale
• Responsible for the day-to-day operations of the restaurant
• Ensure compliance with all health and safety regulations at all times
• Ongoing and effective communication with your management team and staff
• Maintains a strong working relationship with the BOH management to ensure comradery and unity between the entire restaurant
• Responsible for overall budgets, operational costs and maintaining cost efficiency

Guest Experience

• Maintain an environment of excellence in execution and high standards
• Provide training and support on proven proactive methods of resolving guest concerns and issues
• Implements protocol in areas of opportunity to improve overall guest experience
• Ensures management and team is focused on building guest relationships

REQUIREMENTS

• Minimum 3 years of leadership and management experience at a high-volume restaurant
• 1 year of full-service bar experience
• Professional verbal and written communication skills
• Must be proficient in Microsoft Office, 7 shifts or similar products, Toast Tab or similar
• Open Availability from 6am - 5pm, 7 days a week
• Has managed an entire restaurant with at least 50 employees

All positions often include lifting/moving/loading of 25-pound items and occasionally up to 75 pounds. While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk or hear, use hands and/or reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste and smell. Specific vision abilities required by this job include close vision, at least 20" or less; distant vision at 20' or more and color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and own or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus.

Almost Done! Yes, we pay you too! That's right! Great Salary, food, discounts, time off, and you get to join the TOAST Family!

MANAGEMENT BENEFITS / SALARY

• Competitive Salary (Starting Salary $85k)
• Complimentary food while working
• Employee discounts
• Manager Meal Incentive Program
• Medical Benefits
• Retirement Savings Program
• Paid Time Off