General Manager

Pembroke & Co.; Pennsylvania; Hybrid; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Relocation assistance

Training & development

Bonus based on performance

Zusammenfassung

Pembroke & Co. is seeking a Restaurant Store Manager to lead daily operations for a renowned QSR brand in Pennsylvania. This hands-on role blends people leadership with performance management, ensuring a guest-first experience and adherence to brand standards.

The position features a 5.5 day work week (Sundays required) with growth opportunities as the portfolio expands. Relocation assistance is available for eligible candidates.

Qualifikationen

• High school diploma or equivalent.
• Experience managing a QSR or restaurant is required.
• ServSafe Certification is preferred.
• Strong communication and leadership skills with confidentiality.
• Ability to work in a fast-paced, hands-on role.
• Basic math, problem-solving, and computer skills.
• Reliable transportation.

Aufgaben

• Recruit, hire and train team members
• Build a positive, accountable team culture
• Provide ongoing feedback, recognize performance and resolve team concerns
• Create a guest-first culture and deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Ensure proper staffing to keep shifts running smoothly and efficiently
• Drive sales and execute local marketing efforts
• Control labor, food costs, and cash handling
• Review performance and take action to improve results
• Manage scheduling, payroll, inventory, and ordering
• Forecast staffing and business needs
• Complete basic reporting and admin tasks

Kenntnisse

Leadership

Communication

Problem-solving

Confidentiality

Math skills

Computer skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Benefits

• Relocation assistance
• Bonus based on performance
• Training & development

Position Overview

Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands-on leadership, daily operations, and business performance - giving you the opportunity to make a direct impact every day.

This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are during lunch & dinner.

There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position.

Key Responsibilities

Team Leadership

• Manage the recruiting, hiring and training of team members
• Build a positive, accountable team culture
• Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

• Create a guest-first culture and lead by example to deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Ensure proper staffing to keep shifts running smoothly and efficiently

Business & Financial Performance

• Drive sales and execute local marketing efforts
• Control labor, food costs, and cash handling
• Review performance and take action to improve results

Administrative & Operational Support

• Manage scheduling, payroll, inventory, and ordering
• Forecast staffing and business needs
• Complete basic reporting and admin tasks

What We’re Looking For

• High school diploma (or equivalent)
• Experience managing a QSR or restaurant (required)
• ServSafe Certification (preferred)
• Strong communication and leadership skills with a demonstrated understanding of confidentiality
• Ability to work in a fast-paced, hands-on role
• Basic math, problem-solving, and computer skills
• Reliable transportation