Store Manager

Pembroke & Co., Inc.; Edgewood (MD); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Job summary

Pembroke & Co., Inc. is seeking a Restaurant Store Manager to lead daily operations, oversee staff, and drive performance. This role emphasizes hands-on leadership, guest-first service, and responsible financial management.

The position includes a 5.5‑day work week with Sundays required, requiring strong communication and the ability to work in a fast-paced environment while maintaining brand standards and safety.

Qualifications

• High school diploma or equivalent.
• Experience managing a QSR or restaurant (required).
• ServSafe Certification preferred.
• Strong communication and leadership with confidentiality.
• Ability to work in a fast-paced, hands-on role.
• Basic math, problem-solving and computer skills.
• Reliable transportation.

Responsibilities

• Recruit, hire and train team members and build a positive culture.
• Deliver guest-first service and maintain brand standards.
• Drive sales, manage labor and food costs, and cash handling.
• Schedule, payroll, inventory, forecasting and basic reporting.

Skills

Leadership

Communication

Confidentiality

Fast-paced

Basic math

Problem solving

Computer skills

Reliable transportation

Education

High school diploma

Tools

ServSafe Certification

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Training & development

Position Overview

Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands‑on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.
This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are in the morning and early afternoon.

Key Responsibilities

Team Leadership

• Manage the recruiting, hiring and training of team members
• Build a positive, accountable team culture
• Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

• Create a guest-first culture and lead by example to deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Ensure proper staffing to keep shifts running smoothly and efficiently

Business & Financial Performance

• Drive sales and execute local marketing efforts
• Control labor, food costs, and cash handling
• Review performance and take action to improve results

Administrative & Operational Support

• Manage scheduling, payroll, inventory, and ordering
• Forecast staffing and business needs
• Complete basic reporting and admin tasks

What We’re Looking For

• High school diploma (or equivalent)
• Experience managing a QSR or restaurant (required)
• ServSafe Certification (preferred)
• Strong communication and leadership skills with a demonstrated understanding of confidentiality
• Ability to work in a fast‑paced, hands‑on role
• Basic math, problem-solving, and computer skills
• Reliable transportation