Restaurant Store Manager

Pembroke & Co.; Edgewood (MD); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Job summary

Pembroke & Co. in Edgewood, MD seeks a Restaurant Store Manager to blend hands-on leadership with daily operations and business performance, delivering a guest-first service culture across busy morning and early afternoon hours.

You’ll recruit, train and lead team members, manage scheduling and payroll, drive sales and local marketing, control labor and food costs, and ensure compliance with brand standards and safety protocols in a fast-paced environment.

Qualifications

• High school diploma (or equivalent).
• Experience managing a QSR or restaurant (required).
• ServSafe Certification (preferred).
• Strong communication and leadership skills with a demonstrated understanding of confidentiality.
• Ability to work in a fast-paced, hands-on role.
• Basic math, problem-solving, and computer skills.
• Reliable transportation.

Responsibilities

• Manage the recruiting, hiring and training of team members.
• Build a positive, accountable team culture.
• Provide ongoing feedback, recognize performance and resolve team concerns.
• Create a guest-first culture and lead by example to deliver excellent service.
• Maintain brand standards, cleanliness, and food safety.
• Ensure proper staffing to keep shifts running smoothly and efficiently.
• Drive sales and execute local marketing efforts.
• Control labor, food costs, and cash handling.
• Review performance and take action to improve results.
• Manage scheduling, payroll, inventory, and ordering.
• Forecast staffing and business needs.
• Complete basic reporting and admin tasks.

Skills

Communication

Leadership

Fast-paced work

Math skills

Computer skills

Transportation

Education

High school diploma

ServSafe Certification (preferred)

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Training & development

Position Overview

Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands‑on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.
This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are in the morning and early afternoon.

Key Responsibilities

Team Leadership

• Manage the recruiting, hiring and training of team members
• Build a positive, accountable team culture
• Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

• Create a guest-first culture and lead by example to deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Ensure proper staffing to keep shifts running smoothly and efficiently

Business & Financial Performance

• Drive sales and execute local marketing efforts
• Control labor, food costs, and cash handling
• Review performance and take action to improve results

Administrative & Operational Support

• Manage scheduling, payroll, inventory, and ordering
• Forecast staffing and business needs
• Complete basic reporting and admin tasks

What We’re Looking For

• High school diploma (or equivalent)
• Experience managing a QSR or restaurant (required)
• ServSafe Certification (preferred)
• Strong communication and leadership skills with a demonstrated understanding of confidentiality
• Ability to work in a fast‑paced, hands‑on role
• Basic math, problem-solving, and computer skills
• Reliable transportation