General Manager

Hotel Landy; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insu

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking

Quarterly Bonuses and Incentives

Employee Assistance and Wellness Prog

Educational/Professional Development

Technology Reimbursements

Job summary

Hotel Landy on Universal Boulevard seeks a visionary General Manager to drive operational excellence, guest satisfaction, and top-line performance in a lifestyle property with resort‑style amenities.

Lead a diverse team across rooms, F&B, and maintenance; craft revenue strategies, manage expenses, and uphold quality and safety standards. A Bachelor’s or Associate degree in Business or Hospitality and prior hotel leadership experience are required.

Qualifications

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

Responsibilities

• Lead, inspire, and mentor a diverse team across hotel departments to achieve exceptional performance.
• Oversee guest experience through service standards, personalized experiences, and timely issue resolution.
• Develop and execute strategies to maximize revenue and optimize expenses to meet budget goals.
• Maintain seamless operations by overseeing front office, housekeeping, and maintenance.
• Foster continuous learning and professional development for team members.

Skills

Leadership

Guest Experience

Financial Performance

Operational Excellence

Employee Development

Education

Bachelor’s or Associate degree in Business or Hospitality

Associate degree in Business or related field

Job description

Opportunity: General Manager

Hotel Landy is seeking a visionary General Manager to drive operational excellence, guest satisfaction, and top-line performance. Located on Universal Boulevard, this lifestyle property blends resort‑style amenities, including dynamic F&B venues, expansive recreation areas, and active event spaces with high‑volume leisure demand.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background And Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It