General Manager

Joinery Hotel Pittsburgh, Curio Collection by Hilton; Pittsburgh (Allegheny County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health insu

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness

Educational/Professional Development

Technology Reimbursements

Job summary

Joinery Hotel Pittsburgh, Curio Collection by Hilton seeks an experienced General Manager to lead hotel operations, curate guest experiences, and drive sustainable profitability while upholding the brand’s craftsmanship. You will oversee front office, housekeeping, and maintenance, set performance expectations, coach leaders, and implement service standards that exceed expectations.

The role requires an associate or bachelor’s degree in business or hospitality and proven hotel management

Qualifications

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

Responsibilities

• Lead, mentor, and align operations across departments to deliver exceptional guest experiences.
• Develop and execute strategies to maximize revenue and control costs.
• Oversee front office, housekeeping, and maintenance to ensure seamless operations.
• Foster a culture of continuous learning and staff development.

Skills

Leadership

Guest Experience

Strategic Planning

Team Development

Education

Associate or Bachelor’s Degree in Business or Hospitality

Job description

Opportunity: General Manager

Direct and inspire hotel operations to curate unforgettable guest experiences, elevate interior craftsmanship, and drive sustainable profitability at Hotel Joinery.

Opportunity: General Manager

Direct and inspire hotel operations to curate unforgettable guest experiences, elevate interior craftsmanship, and drive sustainable profitability at Hotel Joinery.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background And Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It,