General Manager

Firehouse Subs; Olympia (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

Firehouse Subs in Olympia, WA seeks a Restaurant General Manager responsible for profitable operation and adherence to company guidelines.

You will lead a team to deliver guest service, maintain cleanliness, and ensure compliance with health and safety regulations, while driving sales growth. This role requires standing up to 13 hours, lifting up to 50 lbs, and representing the brand in the local community.

Responsibilities

• Ensure compliance with health, hour and wage regulations and ADA/OSHA standards.
• Lead restaurant team to deliver superior guest service, quality and cleanliness.
• Manage profitability by controlling food cost, labor, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives.
• Staff the restaurant with qualified personnel and provide training and development.
• Participate in Local Restaurant Marketing and community engagement.
• Maintain equipment and report issues to the Owner promptly.
• Work on your feet up to 13 hours; lift up to 50 lbs.

Job description

REPORTS TO: Owner/Franchisee

POSITION SUMMARY STATEMENT

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.

PRINCIPLE ACCOUNTABILITIES

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
• Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
• Actively participates in Local Restaurant Marketing in local trade area.
• Implements and promotes all Public Safety Foundation initiatives.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by the Owner.