Assistant Manager

Firehouse Subs; Lakewood (WA); On-site; USD 38,000 - 48,000; Full time

Job summary

Firehouse Subs in Lakewood, WA seeks an Assistant Manager to oversee daily restaurant operations, ensuring profitability and adherence to all company policies and local regulations. You will lead a team, manage staffing and training, and support local marketing initiatives to drive guest satisfaction and sales.

In this role, you will maintain high standards of cleanliness and safety, coordinate with the General Manager and Owner, and represent the brand professionally in the community.

Responsibilities

• Ensure compliance with health, wage, age, and safety regulations.
• Enforce Firehouse Subs policies and procedures.
• Lead restaurant team to deliver guest service, quality, and cleanliness.
• Manage profitability including food cost, labor, utilities, and sales growth.
• Implement current operations game plans and company initiatives.
• Staff the restaurant with qualified personnel and develop them.
• Train and develop restaurant staff continuously.
• Participate in local marketing in the trade area.
• Promote Public Safety Foundation initiatives.
• Ensure all programs and reports are completed on schedule.
• Engage with community affairs to drive sales and PR opportunities.
• Represent Firehouse Subs professionally at all times.
• Communicate issues to GM/Owner promptly.
• Maintain equipment in working order and report problems.
• Stand for up to 13 hours and lift up to 50 lbs.
• Perform other duties as assigned by the Owner.

Job description

Assistant Manager

REPORTS TO: General Manager and Owner/Franchisee

POSITION SUMMARY STATEMENT

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.

PRINCIPLE ACCOUNTABILITIES

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
• Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Accountable for the continuous training and development of the restaurant staff.
• Actively participates in Local Restaurant Marketing in local trade area.
• Implements and promotes all Public Safety Foundation initiatives.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by the Owner.