General Manager

Hyatt Place New York City / Times Square; New York (NY); On-site; USD 225,000 - 235,000; Full time

Job summary

Hyatt Place New York City / Times Square is seeking an experienced General Manager to lead hotel operations, drive profitability, and deliver outstanding guest and associate experiences. The GM will oversee operations, sales, revenue, guest satisfaction, staffing, maintenance, financial performance, and team development.

The ideal candidate has 3+ years as a Hotel General Manager, Hyatt experience preferred, and a Bachelor's degree in Hospitality or related field.

Qualifications

• 3+ years of experience as a Hotel General Manager required.
• Hyatt experience highly preferred.
• Bachelor's degree in Hospitality, Business, or related field preferred.
• Proven success managing hotel operations, revenue, budgets, and P&L.
• Strong leadership skills with experience recruiting, developing, and retaining teams.
• Excellent guest service, communication, and problem-solving skills.
• Experience in a high-volume NYC or urban hotel environment strongly preferred.
• Strong knowledge of labor and expense controls.
• Proficiency with Microsoft Office.
• Ability to work nights, weekends, and holidays as needed.

Responsibilities

• Oversee all aspects of hotel operations, including guest services, sales, revenue, staffing, maintenance, and financial performance.
• Lead the Management Team to achieve operational excellence, brand standards, and asset protection.
• Drive profitability and sustainable growth through labor and expense controls.

Skills

Leadership

Ops Mgmt

Revenue mgmt

P&L

Staffing

Guest service

Problem solving

Microsoft Office

Night shifts

Weekend shifts

Education

Bachelor's degree in Hospitality or related

Tools

Microsoft Office

Job description

General Manager – Hyatt Place 39th St. Times Square

Lead our amazing Hyatt Place Times Square Team!

Hyatt Place 39th St. Times Square is seeking an experienced and results-driven General Manager to lead hotel operations, drive profitability, and deliver an exceptional guest and associate experience.

The GM will oversee all aspects of the property, including operations, sales, revenue, guest satisfaction, staffing, maintenance, financial performance, and team development. This role will work closely with the Management Team to achieve operational excellence, maintain brand standards, protect hotel assets, and maximize profitability.

• 3+ years of experience as a Hotel General Manager required

• Hyatt experience highly preferred

• Bachelor's degree in Hospitality, Business, or related field preferred

• Proven success managing hotel operations, revenue, budgets, and P&L

• Strong leadership skills with experience recruiting, developing, and retaining teams

• Excellent guest service, communication, and problem-solving skills

• Experience in a high-volume NYC or urban hotel environment strongly preferred

• Strong knowledge of labor and expense controls

• Proficiency with Microsoft Office

• Ability to work nights, weekends, and holidays as needed

Salary: $225,000–$235,000 annually, commensurate with experience.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form (Form I-9) upon hire.

Source: Hospitality Online