General Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 225,000 - 235,000; Full time

Job summary

Hyatt Place 39th St. Times Square is seeking an experienced and results-driven General Manager to lead hotel operations, drive profitability, and deliver an exceptional guest and associate experience.

The GM will oversee all aspects of the property, including operations, sales, revenue, guest satisfaction, staffing, maintenance, financial performance, and team development, while maintaining brand standards and protecting hotel assets.

Qualifications

• 3+ years of experience as Hotel General Manager required.
• Bachelor's degree in Hospitality, Business, or related field preferred.
• Proven success managing hotel operations, revenue, budgets, and P&L.
• Strong leadership and staff development skills.
• Experience in a high-volume NYC or urban hotel environment.

Responsibilities

• Oversee hotel operations, sales, revenue, and guest satisfaction.
• Lead hiring, development, and retention of team.
• Ensure brand standards, asset protection, and profitability.
• Collaborate with Management Team to achieve operational excellence.

Skills

Hotel GM experience

Hyatt experience

Leadership

Guest service

High-volume urban hotel

Labor & expense controls

MS Office proficiency

Night/weekend/holiday availability

Availability nights/weekends/holidays

Communication & problem solving

Education

Bachelor's degree in Hospitality, Business, or related field

Tools

Microsoft Office

Job description

Close Inclusive Collection Job Postings Notification

Lead the Heart of Times Square! Hyatt Place 39th St. Times Square is seeking a dynamic, experienced General Manager to lead a high-energy NYC hotel, inspire an exceptional team, drive revenue and profitability, and deliver an unforgettable guest experience.

Hyatt Place New York City / Times Square

US - NY - New York

Posted: Sep 30, 2026

Summary

Hyatt Place 39th St. Times Square is seeking an experienced and results-driven General Manager to lead hotel operations, drive profitability, and deliver an exceptional guest and associate experience.

The GM will oversee all aspects of the property, including operations, sales, revenue, guest satisfaction, staffing, maintenance, financial performance, and team development. This role will work closely with the Management Team to achieve operational excellence, maintain brand standards, protect hotel assets, and maximize profitability.

The Ideal Candidate

General Manager – Hyatt Place 39th St. Times Square

Lead our amazing Hyatt Place Times Square Team!

Hyatt Place 39th St. Times Square is seeking an experienced and results-driven General Manager to lead hotel operations, drive profitability, and deliver an exceptional guest and associate experience.

The GM will oversee all aspects of the property, including operations, sales, revenue, guest satisfaction, staffing, maintenance, financial performance, and team development. This role will work closely with the Management Team to achieve operational excellence, maintain brand standards, protect hotel assets, and maximize profitability.

• 3+ years of experience as a Hotel General Manager required
• Hyatt experience highly preferred
• Bachelor's degree in Hospitality, Business, or related field preferred
• Proven success managing hotel operations, revenue, budgets, and P&L
• Strong leadership skills with experience recruiting, developing, and retaining teams
• Excellent guest service, communication, and problem-solving skills
• Experience in a high-volume NYC or urban hotel environment strongly preferred
• Strong knowledge of labor and expense controls
• Proficiency with Microsoft Office
• Ability to work nights, weekends, and holidays as needed

Salary: $225,000–$235,000 annually, commensurate with experience.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form (Form I-9) upon hire.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

The Seabird Ocean Resort and Spa | Oceanside , CA , US

Hyatt Regency Bellevue on Seattle's Eastside | Bellevue , WA , US

Miraval Austin Resort and Spa | Austin , TX , US

Our family is always growing. Want to be in the know?