General Manager

Dunkin' - Franchisee Of Dunkin Donuts; Marlboro (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin Franchisee in Marlboro, NY seeks a General Manager to lead store operations, drive profits, and ensure food safety. You will oversee staff performance, implement growth strategies, and maintain a customer‑focused environment.

Key responsibilities include recruiting and training, budgeting, and collaborating with the Area Director to improve efficiency and overall store performance.

Qualifications

• Proven leadership and people-management abilities.
• Experience in budgeting and financial monitoring.
• Experience recruiting, hiring, and training staff.
• Strong focus on customer service and quality offerings.

Responsibilities

• Develop key performance goals and manage staff performance.
• Create strategies for business growth and profitability.
• Oversee recruitment, hiring, and training processes.
• Ensure departments deliver quality offerings to clients.
• Collaborate with the Area Director to boost efficiency.
• Improve internal processes for productivity.
• Oversee budgets and monitor financial health.

Skills

Leadership

Budget management

Hiring & training

Operational excellence

Team motivation

Customer service focus

Performance monitoring

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:

• Developing key performance goals and managing the performance ofthestaff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring, and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with the Area Director to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

What you bring to the table:

• Positive "Can Do" Attitude
• Lead by example, "Role Model"
• Leadership people look up to
• Good Organization and Time Management
• Understanding of budget management and financial monitoring
• Effective conflict resolution and problem-solving skills

The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard