General Manager

Dunkin' | Mulholland Network; City of Newburgh (NY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' Franchisee in New York's Hudson Valley region seeks a General Manager to drive profitability and smooth store operations while ensuring food safety and customer satisfaction.

You will lead supervisors, foster growth, recruit and train staff, and deliver high-quality offerings. Strong leadership, budget acumen, and people skills are essential for success in this role.

Qualifications

• Demonstrates a positive, proactive approach to leadership.
• Experience guiding teams and driving performance.
• Understanding of budget monitoring and financial health.
• Strong organizational and time management skills.
• Conflict resolution and effective communication abilities.
• Ability to implement strategies for growth and productivity.

Responsibilities

• Develop key performance goals and manage staff performance.
• Create and implement strategies for business growth.
• Recruit, hire, and train staff effectively.
• Ensure departments deliver quality offerings to clients.
• Collaborate with Area Director to improve efficiency.
• Improve internal processes for better productivity.
• Oversee large projects and interpret performance reports.
• Manage store budget and monitor financial health.

Skills

Can-do attitude

Leadership

People management

Budget management

Time management

Problem solving

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:

• Developing key performance goals and managing the performance ofthestaff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring, and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with the Area Director to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

What you bring to the table:

• Positive "Can Do" Attitude
• Lead by example, "Role Model"
• Leadership people look up to
• Good Organization and Time Management
• Understanding of budget management and financial monitoring
• Effective conflict resolution and problem-solving skills

The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solverwith the ability to build a great team and provide clear, precise directions consistently,

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard