General Manager

Dunkin' Donuts Incorporated; City of Newburgh (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth withinthe

Job summary

Dunkin' Donuts franchise is seeking a General Manager to oversee store operations, increase profits, and ensure food safety. You will supervise staff, recruit and train, and work with the Area Director to improve efficiency and performance. A strong leader with a focus on customer service and results is essential.

The role emphasizes managing budgets, evaluating performance, and developing a high-performing team to deliver superior customer experiences.

Qualifications

• Positive “Can Do” Attitude.
• Lead by example, “Role Model”.
• Leadership people look up to.
• Good Organization and Time Management.
• Understanding of budget management and financial monitoring.
• Effective conflict resolution and problem-solving skills.
• Excellent leadership skills.
• Strong verbal and written communication skills.

Responsibilities

• Developing key performance goals and managing the performance of the staff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring, and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with the Area Director to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

Skills

Can-do attitude

Lead by example

Leadership

Organization

Budget management

Conflict resolution

Problem solving

Communication skills

Customer service

Team development

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:

• Developing key performance goals and managing the performance ofthestaff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring, and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with the Area Director to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

What you bring to the table:

• Positive "Can Do" Attitude
• Lead by example, "Role Model"
• Leadership people look up to
• Good Organization and Time Management
• Understanding of budget management and financial monitoring
• Effective conflict resolution and problem-solving skills

The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solverwith the ability to build a great team and provide clear, precise directions consistently, then

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

• Great with customer practices
• A leader and role model for the employees
• Minimum two 2 years restaurant experience
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Must submit to a background check
• Previous managerial experience in restaurant industry required
• Knowledge of food safety standards a must
• P&L and food cost experience a plus
• Recruit, hire, train and develop a high performing Team