General Manager

Dunkin' - Franchisee Of Dunkin Donuts; Toms River (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth potential

Job summary

Dunkin' franchisee in New Jersey is seeking a General Manager to lead store operations, drive profits, ensure food safety, and guide Supervisors to peak performance.

You will develop performance goals, recruit and train staff, manage budgets, and partner with the Area Director to boost efficiency and customer satisfaction. A strong leader with a customer-first mindset is essential.

Qualifications

• Proven leadership and team-building abilities.
• Experience managing budgets and financial performance.
• Strong time management and organizational skills.
• Excellent problem-solving and conflict-resolution capabilities.
• Customer-service oriented with a results-driven mindset.

Responsibilities

• Developing KPI goals and monitoring staff performance.
• Creating growth strategies and optimizing store operations.
• Overseeing recruitment, hiring, and training processes.
• Ensuring quality offerings and food safety across departments.
• Collaborating with Area Director to improve efficiency.
• Improving internal processes for productivity.
• Managing the store budget and financial health.

Skills

Leadership

Budget management

Team building

Time management

Problem solving

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:

• Developing key performance goals and managing the performance ofthestaff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring, and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with the Area Director to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

What you bring to the table:

• Positive "Can Do" Attitude
• Lead by example, "Role Model"
• Leadership people look up to
• Good Organization and Time Management
• Understanding of budget management and financial monitoring
• Effective conflict resolution and problem-solving skills

The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solverwith the ability to build a great team and provide clear, precise directions consistently.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard