General Manager

Ontario Trillium Foundation; Town of Montgomery (NY); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

The Dunkin' franchisee in New York is seeking a General Manager to oversee daily store operations, drive profitability, and ensure food safety. You will lead Supervisors and set performance goals to deliver exceptional customer service.

You will develop growth strategies, manage recruitment and training, monitor budgets, and collaborate with the Area Director to optimize efficiency while maintaining a customer-focused, results-driven team.

Qualifications

• Experience leading a team in a retail/food service setting.
• Strong budget and financial monitoring abilities.
• Proven ability to recruit, train and develop staff.
• Excellent organizational and time management skills.
• Customer-focused mindset with conflict resolution capabilities.

Responsibilities

• Developing key performance goals and managing staff performance.
• Creating and implementing strategies for business growth.
• Overseeing recruitment, hiring and training processes.
• Ensuring departments deliver quality offerings to clients.
• Collaborating with Area Director to improve efficiency and performance.
• Improving internal processes for higher productivity.
• Overseeing large projects and interpreting performance reports.
• Managing the location budget and monitoring financial health.

Skills

Leadership

Budget management

Performance management

Time management

Customer service

Problem solving

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:

• Developing key performance goals and managing the performance ofthestaff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring, and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with the Area Director to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

What you bring to the table:

• Positive "Can Do" Attitude
• Lead by example, "Role Model"
• Leadership people look up to
• Good Organization and Time Management
• Understanding of budget management and financial monitoring
• Effective conflict resolution and problem-solving skills

The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solverwith the ability to build a great team and provide clear, precise directions consistently.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard