GENERAL MANAGER

Homewood Suites - Agoura Hills; Malibu Junction (CA); Sur place; USD 120 000 - 190 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus opportunity

Comprehensive benefits

Career growth

Résumé du poste

Homewood Suites - Agoura Hills is seeking a hands-on Hotel General Manager to lead daily operations, guest experiences, and team engagement at a California property. You will set the tone, uphold brand standards, and drive performance across departments.

This role requires proven leadership, strong financial acumen, and the ability to mentor department heads while partnering with Sales, Revenue Management, and Corporate teams to maximize occupancy and profitability.

Qualifications

• Proven experience as a Hotel General Manager or equivalent.
• Strong knowledge of hotel operations and financial metrics.
• Experience building and developing capable teams in a hospitality setting.

Responsabilités

• Lead daily hotel operations with a hands-on, guest-focused approach.
• Drive guest satisfaction scores, reputation, and repeat business.
• Oversee budgets, forecasting, labor management, and profitability goals.

Connaissances

Hotel operations

Financial management

Team leadership

Communication

Decision-making

Formation

Bachelor’s degree in hospitality management or business

Description du poste

Lead with Excellence. Inspire Your Team. Deliver Exceptional Guest Experiences.You know every moving part of a hotel, from front desk flow to financial performance.You lead with confidence, develop strong teams, and believe great guest experiences and great business results go hand in hand.If running a hotel feels less like a job and more like a calling, we'd love to meet you.If you've worked with a Hilton-branded hotel, we'd especially love to hear from you. Hilton brand experience is highly preferred, and qualified candidates with that background will receive strong consideration.The RoleAs our Hotel General Manager, you'll be responsible for the overall success of the property, including guest satisfaction, team engagement, financial performance, operational excellence, and brand standards.You'll set the tone, build a culture of accountability and service, and lead a team that's proud to wear the logo.This is an opportunity for a hands-on leader who enjoys being visible, developing people, and creating exceptional experiences for both guests and team members.What You'll Be DoingLead daily hotel operations with a hands-on, people-first approachDrive guest satisfaction, reputation scores, and repeat businessOversee financial performance, including budgets, forecasting, labor management, and profitability goalsBuild, coach, mentor, and inspire department leaders and frontline teamsRecruit, develop, and retain top hospitality talentEnsure brand standards, operating procedures, and safety requirements are consistently metPartner with Sales, Revenue Management, and Corporate teams to maximize occupancy, revenue, and market shareMonitor and improve guest feedback, online reviews, and service recovery effortsBuild relationships with guests, ownership, and the local communityMaintain a visible presence throughout the hotel and lead by exampleWhy You'll Love It HereCompetitive salary and performance-based bonus opportunityComprehensive benefits packageOpportunity to make a meaningful impact and lead your team your waySupportive ownership and leadership teamCareer growth and development opportunitiesA culture where great people create great hotelsReady to Lead?If you're ready to build a strong team, elevate the guest experience, and lead a hotel you're proud of, we'd love to hear from you.Apply today and let's create something exceptional together.EOEWhat Makes You YouProven experience as a Hotel General Manager or an accomplished Assistant General Manager ready to take the next stepStrong knowledge of hotel operations, financial management, and performance metricsExperience leading and developing successful teams in a hotel environmentA leadership style that builds trust, accountability, and prideExcellent communication, problem-solving, and decision-making skillsComfortable navigating challenges while maintaining a positive guest and team experiencePassionate about hospitality and creating memorable guest momentsA results-driven mindset with a focus on both service excellence and profitabilityPreferred QualificationsHilton brand experience is highly preferredExperience managing hotel financial performance, budgets, forecasting, and P&L responsibilitiesProven success improving guest satisfaction scores and operational performanceExperience working within a branded hotel environmentBachelor’s degree in hospitality management, Business, or a related field is a plus