General Manager

Dimension Hospitality; Agoura Hills (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Dimension Hospitality Group is seeking a Hotel General Manager in Agoura Hills, CA to lead overall property success, guest satisfaction, financial performance, and brand standards.

You will set the tone, develop teams, mentor leaders, and partner with sales and corporate teams to maximize occupancy and revenue. Hilton experience is preferred and will be given strong consideration.

Qualifications

• Proven experience as a Hotel General Manager or Senior GM ready to step up.
• Strong knowledge of hotel operations, financial management, and performance metrics.
• Leadership style that builds trust, accountability, and a guest‑centered culture.
• Excellent communication, problem‑solving, and decision‑making skills.
• Hilton brand experience is a preferred qualification.
• Bachelor’s degree in hospitality management, business, or a related field is a plus.

Responsibilities

• Lead daily hotel operations with a hands‑on, people‑first approach.
• Drive guest satisfaction, reputation scores, and repeat business.
• Oversee financial performance, including budgets, forecasting, labor management, and profitability goals.
• Build, coach, mentor, and inspire department leaders and frontline teams.
• Recruit, develop, and retain top hospitality talent.
• Ensure brand standards, operating procedures, and safety requirements are consistently met.
• Partner with Sales, Revenue Management, and Corporate teams to maximize occupancy, revenue, and market share.
• Monitor and improve guest feedback, online reviews, and service recovery efforts.

Skills

Hotel GM experience

Team leadership

Guest experience

Financial acumen

Education

Bachelor’s degree in hospitality or business

Job description

Lead with Excellence. Inspire Your Team. Deliver Exceptional Guest Experiences.

You know every moving part of a hotel, from front desk flow to financial performance.

You lead with confidence, develop strong teams, and believe great guest experiences and great business results go hand in hand.

If running a hotel feels less like a job and more like a calling, we'd love to meet you.

If you've worked with a Hilton-branded hotel, we'd especially love to hear from you. Hilton brand experience is highly preferred, and qualified candidates with that background will receive strong consideration.

The Role

As our Hotel General Manager, you'll be responsible for the overall success of the property, including guest satisfaction, team engagement, financial performance, operational excellence, and brand standards.

You’ll set the tone, build a culture of accountability and service, and lead a team that’s proud to wear the logo.

This is an opportunity for a hands‑on leader who enjoys being visible, developing people, and creating exceptional experiences for both guests and team members.

What You’ll Be Doing

• Lead daily hotel operations with a hands‑on, people‑first approach
• Drive guest satisfaction, reputation scores, and repeat business
• Oversee financial performance, including budgets, forecasting, labor management, and profitability goals
• Build, coach, mentor, and inspire department leaders and frontline teams
• Recruit, develop, and retain top hospitality talent
• Ensure brand standards, operating procedures, and safety requirements are consistently met
• Partner with Sales, Revenue Management, and Corporate teams to maximize occupancy, revenue, and market share
• Monitor and improve guest feedback, online reviews, and service recovery effortsBuild relationships with guests, ownership, and the local community
• Maintain a visible presence throughout the hotel and lead by example

Why You’ll Love It Here

• Competitive salary and performance‑based bonus opportunity
• Comprehensive benefits package
• Opportunity to make a meaningful impact and lead your team your way
• Supportive ownership and leadership team
• Career growth and development opportunities
• A culture where great people create great hotels

Ready to Lead?

If you’re ready to build a strong team, elevate the guest experience, and lead a hotel you’re proud of, we’d love to hear from you.

EOE

Qualifications

What Makes You You

• Proven experience as a Hotel General Manager or an accomplished Assistant General Manager ready to take the next step
• Strong knowledge of hotel operations, financial management, and performance metrics
• Experience leading and developing successful teams in a hotel environment
• A leadership style that builds trust, accountability, and pride
• Excellent communication, problem‑solving, and decision‑making skills
• Comfortable navigating challenges while maintaining a positive guest and team experience
• Passionate about hospitality and creating memorable guest moments
• A results‑driven mindset with a focus on both service excellence and profitability

Preferred Qualifications

• Hilton brand experience is highly preferred
• Experience managing hotel financial performance, budgets, forecasting, and P&L responsibilities
• Proven success improving guest satisfaction scores and operational performance
• Experience working within a branded hotel environment
• Bachelor’s degree in hospitality management, Business, or a related field is a plus